01Acceptance of Terms
By accessing or using the IoT Connect platform ("Service"), provided by Creative Group ("Company", "we", "us"), you agree to be bound by these Terms and Conditions ("Terms"). If you represent an organization or enterprise, you warrant that you have the authority to bind such entity to these Terms.
02IoT Telemetry & Services
IoT Connect provides cloud and edge telematics services, including real-time sensor ingestion (MQTT, Modbus, BLE, HTTP), automated strapping table fluid calculation, autonomous anomaly detection, threshold alerting, and asset dispatch management. You agree to use the Service in compliance with applicable laws, telecommunications regulations, and industrial safety codes.
03Hardware & Edge Integration
You are responsible for the physical installation, calibration, and electrical maintenance of IoT sensors, gateways, and telemetry probes linked to your account. We are not liable for property damage or operational downtime caused by improperly mounted or defective third-party hardware.
04Account Security & Access Control
Enterprise users must maintain the confidentiality of credentials, API keys, and device provisioning tokens. Multi-factor authentication (2FA) is strongly recommended. You must notify us immediately upon discovering any unauthorized account access.
05Telemetry Data Ownership & Licensing
You retain 100% ownership and intellectual property rights over all raw sensor readings, fleet telematics, tank volumes, and operational records ingested by your devices. You grant us a worldwide, non-exclusive license to process and analyze this data solely to provide, secure, and improve the Service.
06Service Level Agreement (SLA) & Uptime
We provide a 99.99% monthly service uptime commitment for Enterprise subscribers, excluding scheduled maintenance windows notified at least 48 hours in advance.
07Limitation of Liability
To the maximum extent permitted by law, in no event shall the Company be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, fuel loss, unmetered drainage, or equipment downtime.
08Governing Law & Contact
These Terms shall be governed by and construed in accordance with applicable laws. For legal inquiries or notices, contact info@iot-connect.tech.
Questions about this policy?
Write to us and we will reply within one business day.
info@iot-connect.tech